How Can We Help You?
Get the support you need to stay safe with SafeMe
Email Support
Get help with technical issues, account problems, or general questions.
support@safeme.tech
Frequently Asked Questions
Go to Settings > Emergency Contacts and tap "Add Contact". You can add up to 5 emergency contacts who will receive your SOS alerts and location updates during emergencies.
Make sure you've granted location permissions to SafeMe in your device settings. Go to Settings > Privacy > Location Services and ensure SafeMe is set to "Always" for emergency features to work properly.
You can cancel your subscription through your device's app store. For iOS: Settings > Apple ID > Subscriptions. For Android: Google Play Store > Account > Subscriptions.
First, check your internet connection and location permissions. If the issue persists, restart the app and try again. For urgent issues, contact our emergency support immediately.
Go to Settings > Integrations > WhatsApp and follow the setup instructions. Make sure WhatsApp is installed on your device and you're logged in to your account.
Some features like fake calls work offline, but emergency alerts and location sharing require an internet connection. We recommend keeping mobile data enabled for full functionality.
Go to Safety Zones in the app, tap "Add Zone", and set the location and radius. You'll receive notifications when you or your contacts enter or leave these zones.
Yes, we use industry-standard encryption to protect your data. Please read our Privacy Policy for detailed information about how we collect, use, and protect your information.