Privacy Policy

At SafeMe, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information
• Phone number and email address
• Emergency contact details
• Profile information and preferences

Location Information

SafeMe collects location data to provide core safety features:

• Real-time location for emergency alerts
• Location history for safety zone features
• GPS coordinates for SOS functionality

Device Information

We automatically collect certain device information:

• Device type, operating system, and version
• Unique device identifiers
• App usage statistics and crash reports
• Network information and IP address

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide emergency services and SOS functionality
• Send location-based alerts to emergency contacts
• Maintain and improve app performance
• Provide customer support and respond to inquiries
• Send important safety notifications and updates
• Analyze usage patterns to enhance user experience

3. Information Sharing and Disclosure

Emergency Situations

In emergency situations, we may share your location and personal information with:

• Your designated emergency contacts
• Emergency services and first responders
• Law enforcement when legally required

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud storage and data processing
• Analytics and app performance monitoring
• Customer support services
• Payment processing for premium features

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal information by authorized personnel

5. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services effectively
• Comply with legal obligations
• Resolve disputes and enforce agreements

Location data is typically retained for 30 days unless required for ongoing safety features or legal compliance.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Opt-out: Withdraw consent for data processing

7. Location Services

SafeMe requires location access to function properly. You can control location permissions through your device settings, but disabling location services may limit app functionality, particularly emergency features.

8. Children's Privacy

SafeMe is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Third-Party Services

SafeMe may integrate with third-party services such as:

• WhatsApp for messaging functionality
• Google Maps for location services
• Cloud storage providers

These services have their own privacy policies, and we encourage you to review them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending email notifications
• Displaying prominent notices

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@safeme.tech
• Support: support@safeme.tech

13. Consent

By using SafeMe, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.